Service(s) purchased are valid for 1 year after purchase date, unless by promotional offer, it will need to be used in that specific time frame. There are no transfers or refund of purchase(s)
If for any reason you are not satisfied with a product or in the event that there is an allergic reaction to the product you purchased from us, you may return it within 30 days of the original purchase date with a valid receipt for a full refund if you purchased the product after consulting with one of our skin care specialists.
Consultation fee and booking fee are non-refundable, unless cancellation is made prior to our 48 hour notification policy.
All spa service sales are final. If there is a valid medical reason as to why you cannot utilize the Medical Spa service that you purchased, we will allow you to use your remaining balance towards other services of equal value. The only time that we will provide a refund for your purchase of a Medical Spa service, is if your complaint is accompanied by a practicing physician’s note explaining your medically-inclined inability to utilize the service within 6 months of the purchase date of said service, at which point we will present you with a 50% refund of the original service purchase price.